All You Need to Know About Smart Payments in the UAE

Living in the UAE, there is a wide variety of ways that you can pay for your goods and services. Most obvious is paying with your physical credit card. Whether you are a Deem Finance Platinum credit card holder, an Emirates NBD Titanium card holder, or something else, we are sure that you are heavily relying on your physical credit card to make your daily purchases. It’s such a natural habit that, in all likelihood, you don’t even think about it.

That said, we are now part of a digital-first world. Smart payments is one of the fastest-growing and most exciting ways to pay for many things in your day-to-day life. By leveraging the Internet and near-field communication (“NFC”) technology, you can more easily pay for your goods and services. Moreover, you can easily monitor your purchases and identify where most of your cash is going.

In this post, we want to highlight some of the smart payments solutions that you can find in the UAE. At the end, you will have a better understanding of how you can leverage smart payments in your own life.

Apple Pay

To start, one of the most prominent smart payment methods in the UAE (let alone the world) is Apple Pay. Apple Pay is a fantastic way to pay for many types of goods or services in your daily life. Even better, Apple Pay works with many major credit and debit cards that are made available from UAE banks. Some of those banks include Abu Dhabi Commercial Bank, Emirates NBD, and Sharjah Islamic Bank. Whether you just purchased an iPhone or have been an Apple power-user for some time, you’ll be sure to enjoy Apple Pay.

Samsung Pay

Along with Apple Pay, Samsung Pay is prominent in the UAE. According to the company, Samsung Pay is “accepted at more places than any other mobile payment service out there.” Essentially, you can use Samsung Pay basically anywhere that you can swipe a card (along with mobile and Bixby retailers). With Samsung Pay, you can easily select your preferred credit card on your Samsung mobile device, verify your fingerprint, place the device over the retailer’s card reader, and pay for your purchase. Supporting banks and financial institutions include Noor Bank, Ajman Bank, Emirates NBD, and more.

Google Pay

Google is not only a juggernaut in the world of online search engines. The Silicon Valley giant has created Google Pay, which lets you pay on sites, in apps, and in stores with credit cards that are saved to your Google account. Compared to its main rivals in Apple and Samsung, Google Pay prides itself on security and ease of use. Because you are likely using many Google products in your daily life, Google Pay can be a compelling option. Like the others listed above, supporting banks in the UAE include well-known financial institutions like Mashreq, Emirates NBD, and RAKBANK.

Contactless Payments

Finally, another smart payment solution in the UAE centers on contactless credit cards. Instead of opening an app, you take out your credit card (a Visa card, for instance) and simply tap to pay. Tap to Pay with Visa, for example, lets you more quickly use your Visa card with millions of merchants around the world. Contactless payment solutions are yet another way to keep your cash in your wallet and pay for your items more easily and more securely. In fact, with Tap to Pay with Visa, you can even pay for your next meal or purchase with your smartwatch. It’s almost like magic.

Embracing the Smart Payments Revolution

Ultimately, we believe that smart payments are here to stay. Whether you are a passionate Apple or Samsung user or simply want to make the payment process easier, we encourage you to check out the options above. Each of them has their pros and cons, so you’ll want to complete some more due diligence before you make your decision.

Being in the early days of the new decade, we can’t wait to see how the smart payment landscape changes in the next ten years. Predicting the future is always difficult, yet we are certain that smart payments will become an even larger part of the UAE’s financial landscape. We can’t wait to see what happens next.

Digital Banks – The Future is here!

The digital revolution has given a face-lift to all types of industries around us. So, it’s not really surprising that the Banking and Financial Sector has also risen to the occasion and revamped the way it operates. Banks across the UAE have been moving towards offering almost all of their services online. They have been investing heavily in technology to provide a better customer experience and to also reduce costs. As a result, in the near future, most of the brick and mortar offices of banks will be replaced by virtual ones in the digital space. This is a win-win situation for both customers and the banks. Read on to find out how banking of the future will benefit one and all.

  • Ease of Onboarding: You can now open an online account instantly in a completely paper-free environment. There is no need whatsoever for you to visit a branch. All you have to do is scan your Emirates ID and upload it to the app. Upon verification, within 24 hours your account will be opened and you will receive your debit card, chequebook and credit card by post, based on real-time credit bureau information. Accounts can be opened 24/7 from even the remotest part of the country.

  • Accessibility: Start banking with Digital banks that provide seamless, convenient, secured and cost-effective banking services. You can now pay bills, receive funds, check balances and perform other activities instantly through your smartphone anywhere and everywhere – on the go, instead of going to the bank every time you wish to do so. In case of your card being lost, you can secure it by simply toggling between the “off” and “on” mode for the card from your app.

  • Transfer funds: Easily scan details on your debit card from other banks and transfer funds into your digital account linked with the app at low charges. You can also make international transfers from your banking app for as low as AED 4 (ENBD liv).

  • Bill Splits: As a consumer, we rarely carry the correct change or physical cash to pay one another. With Digital Banking, you can split bills with your friends with ease. Pay from your app after which you can send automated notifications to your friends through social channels (such as Facebook and Whatsapp). An open list of people who owe you money will be maintained and once they’ve repaid you, their names will be crossed off. No more awkward conversations on how much you’re owed!

  • Exclusive services, products and offers: With certain digital banking services, doors will be opened to investment opportunities such as international stocks, gold and foreign currencies. Banks have also been promoting their digital platforms through incredible offers which you can cash in on. For instance, ADCB bank offers 17,000 touchpoints when you open your online account. Rewards with a cashback of up to AED 350 on your first credit card statement are also up for grabs. ENBD liv has recently offered a contest where maximum engagement with the app could win you a TESLA car!

  • Enhanced customer service: No more waiting in queues to meet your branch manager or a bank teller. Digital banks assist you with video interactions through a virtual relationship officer. You could also engage in an AI-enabled live chat session and get resolutions to your queries.

  • Smart Kiosks: Malls and shopping complexes across UAE are also being installed with Smart Kiosks, through which you can engage physically with automated devices of your bank. You could print cheques (limited to 6 a month), deposit cash into your account, replace debit cards, print account statements (albeit without a stamp) and much more.

  • Perspective: You can get personal insights into where you spend and how frequently. Easily track and compare your expenses over months, merchants or categories. The apps provide you with real time analytics with insights on transactional history and spending patterns.

By now you might have a fair idea as to how much digitisation of banks would help you as a customer. Prepare to empower yourself with an enriched and sophisticated banking experience like never before. Bid adieu to long waiting hours in bank offices and embrace smart digital banking options. Welcome to the new age of ‘digital’ banking!